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Privacy

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Privacy2018-05-26T02:03:36+00:00

This Privacy Policy was last modified May 2018.

Website Privacy Statement

The Privacy Statement explains our policy for handling personal information which you may provide to us when you access and interact with this website and service disclaimers. The Privacy Policy applies to all websites, mobile applications and other digital platforms linking to or posting this Privacy Policy (each a “Platform”) and operated by XTend Life Coaching T/A XTend Life and Behavioural Coaching.

This Privacy Policy describes how we use, store, disclose, and process information that we obtain about you through any of our Platforms including information that we obtain through any offering or other service that we provide, in whole or in part through any of our platforms. ®XTend Life Coaching aims to maintain standards in the protection of privacy and in our handling of personal information. We are required by law to take reasonable steps to let you know the sort of information we collect and the purposes for which we collect it.

For the purposes of the EU’s General Data Protection Regulation 2016 (the “GDPR”) the data controller is XTend Life Coaching T/A XTend Life and Behavioural Coaching, with data stored at a Sydney location, Level 4, 1 Smail St,Ultimo, Sydney NSW 2007, Australia.

Please note that by using or accessing any platform to which this Privacy Policy is posted or linked, you consent to the terms of this Privacy Policy.

WHAT TYPE OF INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?

When you access any of our platforms, we may ask you to provide personal data, including but not limited to your email, phone number, current mailing address, name, account preferences and timezone. You may be asked for this information at various times when interacting with our website, such as registering to be auser of any subscription services, completing an online survey or other forms.

COLLECTION OF PERSONAL DATA ABOUT YOU VIA TECHNOLOGY

When you interact with this website information may also be collected through automated means including but not limited to; your device ID, geolocation, connection information, browser type, internet protocol (“IP”) address (a number that is automatically assigned to your computer when you use the internet, which may vary from session to session), domain name, and date and time stamps. Our website uses Google as our web monitoring service provider. Further information about how Google collects and uses information gathered over the web is available from their website www.google.com/. We only use this information for statistical, reporting and website administration and maintenance purposes.

INFORMATION ABOUT YOU THAT WE COLLECT FROM OTHERS

We do not collect information about you from others.

INFORMATION ABOUT OTHERS THAT WE COLLECT FROM YOU

We do not collect information about others from you.

INFORMATION PROVIDED TO SOCIAL NETWORKING SITES

This website includes the ability for you and other users to share information using your social media connectivity (posting articles by sharing through social media options) which includes Facebook and Instagram networking sites (each “SNS”), such as via “Share to Facebook” or “Share to LinkedIN” or “Share to Instagram”. We do not collect information about your personal social media accounts only notification that the connections has occured through the use of the website (the sharing of a post). Note that any information that you or others post to and SNS will be accessible,e by any users such as SNS, subject to its terms of service and privacy policy.

You acknowledge and agree that you are solely responsible for your use of any SNS, and that is is your responsibility to review the terms of use and privacy policy of the third-party provide such as SNS. We are not responsible or liable for;

  • the availability or accuracy of any SNS
  • The content, products or services on or availability of any SNS
  • your use of any SNS
INFORMATION COLLECTED BY THIRD PARTY INTEGRATED TECHNOLOGY

We incorporate, as with many operators of websites and mobile applications, third-party ads, offerings and other technologies (such as cookies, plugin and pixels) in this website, enabling the third parties operating such ads, offerings and other technologies to collect usage, demongraphic and other information (including personal information) about you and your online activities through your use of our Platforms across other websites and platforms. Any information collected through such integrations and technology is collected directly by those third-party offerings. For more information about this, please see the Cookies Policy.

These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites

Cookies help a website transfer information for record keeping purposes. Cookies provide a better internet experience, as you will be able to view all of the content within this website.

INFORMATION IN YOUR CONNECTION (INCOMING INQUIRIES)

We collection information that you as a user sends to us, including about you in correspondence, email. We also collect information that you post in online reviews, comments, forums, blogs and any other way you directly interact with this website.

Our primary purpose in the collection of this information is connecting with you as your interact with this website, product, services, information that matches your preferences. However we may use information collected about you for a variety of commercial purposes. Without limitation, we may use such information to:

  • support your participation in online activities
  • provide you with services
  • enforce website polices, and investigate potential violations of such policies; and terms
  • respond to inquiries that you may have
  • administer your account
  • contact you regarding customer feedback and experience
  • improvements to this website
  • conduct research
  • understand general customer trends and patterns to facilitate continuous quality improvement
  • conduct market and other commercial activities.
  • administrative, legal purposes (including detection and prevention of fraud, security and technical issues)
INFORMATION – HOW LONG DO WE MAINTAIN YOUR PERSONAL DATA

We store your personal data for no longer than is necessary for the purpose for which this data is processed. We may however retain data for compliance (legal obligations) and to enforce our rights and agreements, or where it is not feasible to remove data from the database, we may retain the information after you have completed using this website. Subject to the foregoing, we will endeavour to delete your personal data promptly by your written request, or in the case of subscriptions, our third-party offerings maintain this compliance and will delete your from our subscription listings.

We may also share information collected about you with our business compliance partners, legal, financial and this requires us to maintain yoru data subject to the confidentiality and compliance obligations.

Equally we may be required to share information with Law Enforcement agencies, under legal obligation to do so, whereby there is suspected illegal activity (fraud). This is at our sole discretion, deemed necessary or appropriate. It may be that we use this information to defend legal claims that have been made against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.

HOW WILL WE DISCLOSE INFORMATION ABOUT YOU

We take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. For further information you might prefer to contact us by telephone or mail.

Using the National Privacy and Information Sharing principles, security policies, rules and measures to protect the personal information that we have under our control. We take all efforts to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk.

We may share or disclose information about you to third parties in the following manner;

  • Third party service providers, other website services that support function of the website (subscription services)
  • Supporting the maintenance of our databases
  • Supporting the research, analysis and testing of this website

Unless you consent, we do not permit our services providers to used such information in order to market their own services directly to you.

We may share information with the general public from time to time that you have posted on this website, such as an online review, comment or other material. This may include information that identifies you (first name or otherwise).

If you have any queries about the operation of this website, or if you wish to have access to personal information which we hold about you, or believe that the information which we hold may be inaccurate, incomplete or out of date, please contact us.

Photographs, Logo, brand and Images

Photographs and images designed by ®XTend Life Coaching or Red Lotus Photographic Arts (subsidiary of ®XTendLife Coaching). The materials within this site are protected by copyright and may not be reproduced or copied either in part or in whole and may not be used for any purpose (i.e. advertising another page/company/product), without express written permission by Vendra Begonja, (®XTend Life Coaching, ABN 65 129 475 436) copyright © Alternatively altering these works is not permitted. Yadura Design Studios are responsible for the design elements of ®XTendLife Coaching. Contact Yadura Studios.

Intellectual property (IP) Rights

During the term of these terms of business and whilst providing coaching services, we will prepare or produce certain materials, including in hard copy and electronic form. Unless otherwise agreed the materials and intellectual property rights in those materials (including, but not limited to any copyright, patents, know-how, trade secrets, trademarks, trade names, design right, get-up, database rights) shall remain the ownership of ®XTend Life Coaching.

Services and Risks Disclaimer

Important Note – We cannot fully eliminate these risks as, despite our best intentions, no technology is completely secure. This website is operated with software, hardware and networks, any components of which may from time to time experience breaches of security or other issues beyond our control. This means that we cannot guarantee that any information collected about you whether during transmission or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others who do not have your consent. Any such transmission or sharing of that information is done at your own risk. You also play a role in protecting your personal information. Remember not to share your credentials with others.

To the maximum extent permitted by law ®XTend Life Coaching, and the coaches at ®XTend Life Coaching, disclaim any liability (including liability for negligence) to any person arising out of a person’s use of ®XTend Life Coaching services, Beneficial or otherwise.

You accept all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using ®XTend Life Coaching’s coaching services including in relation to your perceptions, interpretations or any effects on you or others which you attribute to the coaching.

Neither ®XTend Life Coaching nor its coaches or other employees will be liable to any persons(s) for any loss or damage of any kind which may occur as a result of a client’s actions arising from the coaching or any other information or resources provided by ®XTend Life Coaching.

To the extent permitted by statute, ®XTend Life Coaching liability for any statutory breach which is not excluded is limited to the resupply of the relevant services.

Full disclosure

Clients are encouraged to be honest within sessions to allow ®XTend Life Coaching to provide professional and supportive services. If a client fails to disclose critical information, then in so doing, they waiver any rights to hold ®XTend Life Coaching liable for failure of service, or circumstances  arising out of this failure to disclose.

Stopping Communications (Emails)

You can unsubscribe from our email service at anytime, using the “unsubscribe” function on any emails sent to you, or alternatively you can opt out in writing to (xtendyourself@xtendlifecoaching.com.au). You can request to have your data deleted at any time, a copy of your data kept by us, request restriction of processing of your personal data, request correction of your personal data, you can do this by email, in writing at anytime.

You can contact us

TERMS REGARDING ANY FUTURE CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy from time to time, with any such changes to be effective prospectively. Visit the web page periodically so that you will be aware of any such changes. Your continued use of any of our Platforms after any modification to this Privacy Policy will constitute your acceptance of such modification.